Contact Us
If you want to reach us, write to support@sarathiparivahaan.com.
We reply to genuine queries, corrections, and feedback about the content on this site. If you’ve spotted outdated information, a broken link, or a factual error anywhere on sarathiparivahaan.com, please tell us and we’ll fix it.
What we can help with
- Questions about how to use this site
- Reporting outdated or incorrect information
- Feedback on our guides or suggestions for topics to cover
- Corrections to any factual detail you think is wrong
What we cannot help with
We are an independent informational site, not a government body. We cannot check your application status, process a licence, update your RTO records, refund a failed payment, or speak to any RTO on your behalf. For any of that, you need to contact the government directly.
Official government helpdesks
For issues that only the government can resolve, these are the official Ministry of Road Transport and Highways helpdesks:
- Vehicle issues (Vahan): helpdesk-vahan@gov.in
- Licensing issues (Sarathi): helpdesk-sarathi@gov.in
- mParivahan app: helpdesk-mparivahan@gov.in
- eChallan: helpdesk-echallan@gov.in
- General helpline: +91-120-4925505
For state-specific problems like slot availability, test scheduling, or dispatch delays, your local RTO is usually the fastest route. Their contact numbers are listed on parivahan.gov.in under Contact Us.
A note on response time
We usually reply within a few working days. Please keep in mind this is an informational site, not a service desk, so we respond in order of the messages we receive.